1. Introduction

NANOAPTHI PRIVATE LIMITED is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your Personal Identifiable Information (PII) when you use our Platform to purchase cleaning and sanitation products.

2. Information We Collect

We collect necessary data to fulfill services and improve your experience:

• Contact Data: Name, shipping address, email, and phone number, provided when you register or place an order.
• Order Data: Details of the products you purchase (e.g., Mega Clenz, Dish Clenz) and transaction history.
• Payment Data: We utilize secure third-party payment processors (gateways). We **do not store** sensitive financial details such as full credit card numbers or banking passwords directly on our servers.
• Usage Data: IP address, device information, browser type, and navigation paths on the Platform, collected via standard analytics.

3. How We Use Your Data

We use the collected information primarily to:

• Process, confirm, and deliver your product orders efficiently.
• Communicate updates related to your purchases, service issues, or returns.
• Improve and personalize the Platform experience and product offerings.
• Prevent fraud and comply with legal requirements (e.g., tax regulations in India).

4. Disclosure and Sharing

We share your data only when necessary and under strict confidentiality agreements with:

• Service Providers: Including logistics companies (for delivery) and payment gateways (for transaction processing).
• Legal Authorities: If required by law, regulation, subpoena, or governmental request in India.

5. Cookies and Tracking

The Platform uses cookies (small data files stored on your device) to maintain user sessions, remember preferences, and analyze site traffic. You may choose to disable cookies through your browser settings, though this may impact Platform functionality.

6. Data Security

We implement technical and organizational security measures designed to protect your PII from unauthorized access, modification, or disclosure. While we strive for maximum security, no internet transmission is guaranteed to be 100% secure.

7. Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of your data, please contact our data team:

NANOAPTHI PRIVATE LIMITED
Email: [email protected]
Address: Bangalore, India